💬 How to Contact Us

⚠️ Please remember the Support Team only provides help for technical issues (lost progress, reward or purchase problems, etc.). ❌ Ticke...

💡 Known Issue: Coach Missions have wrong season rewards (January 19 2026)

Our team is aware of an ongoing issue that displays wrong season rewards in Coach Missions (such as gold instead of a new shape).📆 We are s...

💡 Known Issue: Ads freeze the game and don't allow players to claim their rewards (March 26, 2026)

📱 Application versions affected: 7.3.14 up to 7.4 (Android/iOS)🛠️ We are currently investigating this problem and working on a fix.🧡 We a...

💡 Known Issue: In the Yummy Cup, players are being teleported backward (they move backwards) during the race (February 27, 2026)

📱 Application versions affected: 7.4, likely 7.5 (Android)🛠️ Update: We are currently investigating this issue and working on a fix.🧡 We ...

💡 Known Issue: Champs on a race get merged together and get stuck (February 27, 2026)

📱 Application versions affected: 7.4, likely 7.5 (Android)🛠️ Update: We are currently investigating this issue and working on a fix.🧡 We ...

💡 Known Issue: Mojis don't work in Races. The touch input doesn't work for Mojis and the UI for Mojis selection turns grey (April 3, 2026)

📱 Application versions affected: 7.4 and 7.5 (Android, iOS)🛠️ We are currently investigating this problem and working on a fix.🧡 We apolo...

💡 Known Issue: Training Bags timer resets once they are ready to be open, or the Training Bags disappear entirely from the queue (April 9, 2026)

📱 Application versions affected: 7.4, 7.5 to be confirmed (Android/iOS)🛠️ We are currently investigating this problem and working on a fix...

💡 Known Issue: The Friends List isn't loading (April 14, 2026)

📱 Application versions affected: 7.4 and 7.5 (Android, iOS)✅ A fix for this issue was deployed, and this problem should now be solved.🧡 We...

💡 Known Issue: Past Team from Squad Training is not showing, Flames from the past event are not counted correctly (April 20, 2026)

📱 Application versions affected: 7.5 (Android, iOS)⌛ A fix for this should be coming in the Update 7.6! NOTE: Even with the Update 7.6, you...

💡 Known Issue: New Podium Visual Glitch - render models featured on the podium are merging (May 5, 2026)

📱 Application versions affected: 7.5 - 7.6 (Android, iOS)🛠️ We are currently investigating this problem and working on a fix. 🧡 We a...

💡 Known Issue: The Ninja Scroll Gadget stops charging on the Fly and Swim - as it is supposed to. The issue only happens when the Gadget charge ends right at the terrain transition (May 20, 2026)

📱 Application version affected: 7.6. (Android, iOS)⌛ A fix for this should be coming in the new update! If you do not see the update 7.7. y...