✅ Yes, for purchases made on:

• Google Play, 
• the App Store,
• the official Hub (hub.pocketchamps.com), 

our support team can provide assistance if you were charged for items that you did not receive even after restarting the app.

 👇 Before you send us a message, here's what you need to know:

• We'll need a screenshot of the purchase receipt that was emailed to you by Google, Apple or Aghanim, with a visible order number.

• We'll also need a description of which offer you tried to purchase, and what kind of problem happened then.

• We'll need to know your account's User ID, which is why we recommend you contact us through the Support button found in game settings.

 
💬 Ready to send us a message? 

⏰ We usually reply within 48 hours, but please note that it may take longer due to weekends or when we receive high amounts of messages.

Scroll down to the bottom of this page (or any other FAQ article) to find the 💬 button.